Contract terms and conditions
1. Object and scope of application.
1.1.- This document describes the Terms and Conditions of Contract governing the commercial transactions carried out between CIRO SPORT, S.L. (hereinafter, CIRO SPORT) and the purchaser (hereinafter, the CUSTOMER) of the products offered for a price through the Website clubsinverseteams.com (hereinafter, the SITE).
1.2.- The products contained in the SITE are offered to countries of the European Union and consequently comply with Catalan (company headquarters), Spanish, and European regulations.
1.3.- The acquisition of any of the products offered on the SITE implies the absolute and unreserved acceptance of these Terms and Conditions of Contract. These Conditions may be modified without prior notice. The modifications will be published on this same medium for the knowledge of the Users, entering into force on that date. The modifications made will not apply to purchases made prior to their publication.
1.4.- Without prejudice to the provisions of these Terms and Conditions of Contract, the CUSTOMER is subject without reservation to compliance with the rules established in the Legal Notice of the SITE.
2. commercial conditions offered.
2.1.- CIRO SPORT may, at any time, modify the existing commercial offer on the SITE, both with regard to products and prices, promotions, and commercial and service conditions.
In principle, the information on commercial purchase conditions offered on the SITE is accurate and valid as long as it remains published on said medium. However, exceptionally, there could be an accidental typographical or similar error completely beyond the control of CIRO SPORT. If the error had been decisive for the CUSTOMER to acquire the product, they may rescind the purchase at no cost.
2.2.- The products offered, their characteristics, and their prices will appear on the screen in each case. The prices offered include VAT. Regarding shipping costs, the provisions of section 5 of these Terms and Conditions of Contract will apply.
2.3.- The commercial and contractual information offered on this SITE is provided in Spanish. The formalization of the contract and communication with the CUSTOMERS will also be carried out in this language.
2.4- The CUSTOMER whose domicile is located outside Spanish territory, although within the European Union, may be subject to tax regulations different from those provided in Spanish legislation. It is the responsibility of these CUSTOMERS to comply with all types of legal obligations in force in the countries where the purchase takes place, and CIRO SPORT is exempt from any responsibility in this regard.
3.- making purchases through the site.
3.1.- The procedures for the acquisition of products through this SITE are those described in these Terms and Conditions of Contract and, where appropriate, those indicated on the screen during navigation.
3.2.- To place an order for any of the products offered on the SITE, the CUSTOMER must register, for which they must follow the instructions that appear on the screen, or have an access key beforehand.
The information that the CUSTOMER provides during the registration process must be accurate, truthful, and updated. The CUSTOMER will be solely responsible for the consequences derived from any information provided by them being inaccurate, incomplete, or false. If CIRO SPORT verifies that these circumstances have occurred, the CUSTOMER’s account may be canceled.
Each registered user on the SITE will be assigned a personal and confidential identifier and password. The User will receive said data, along with an access link to the Legal Notices and Terms and Conditions of Contract for their effective knowledge, and the activation of their account once they have completed the registration process.
The name, user, and password are personal, confidential, and non-transferable. The User must, under their exclusive responsibility, keep them secret, diligently guard them, and not reveal them to third parties, communicating to CIRO SPORT the loss or suspicion of loss of said confidentiality and any unauthorized access to their account by third parties.
Those accounts that remain unused for a long period of time may be unilaterally canceled by CIRO SPORT. Likewise, the user may expressly request the cancellation of their account to CIRO SPORT by sending an email to protecciondedatos@inverseteams.com.
3.3.- Once registered, the CUSTOMER may add the product they wish to purchase to the basket and must complete the electronic form provided for this purpose in each case and follow the instructions indicated therein. This form will be sent to CIRO SPORT to formalize the purchase.
3.4.- Unless proven otherwise, the data electronically recorded by CIRO SPORT constitute proof of the set of transactions carried out between CIRO SPORT and its customers. The CUSTOMER will receive an email at the time of purchase to the email address entered in the Registration Form, confirming the purchase made. If the CUSTOMER notices any error in the confirmation data or disagrees with them, they may request CIRO SPORT to correct the data or cancel the contract. When the CUSTOMER confirms the purchase order and has proceeded to pay for it, CIRO SPORT will issue the corresponding Invoice that the CUSTOMER will receive automatically.
4.- payment for the product.
Payment for products purchased through the SITE can be made using the following systems:
Credit card
Credit and debit cards through the “La Caixa” payment gateway with the advanced 3D Secure security system. By clicking on place order, the CUSTOMER will be redirected to the La Caixa payment gateway. No card data is stored on our servers.
If the payment card is denied, the purchase will be canceled and the CUSTOMER will be informed.
Accepted cards: Visa, MasterCard, 4B, and E6000.
Paypal
The CUSTOMER must have an active PayPal account and follow the instructions that appear on the screen and provide the necessary information required by PayPal in the corresponding form to complete the payment. When paying through PayPal, your bank details and/or credit or debit card numbers are stored on the servers of said company. CIRO SPORT, S.L. does not have access to your financial data at any time during the purchase nor does it collect or store any information related to said data.
5. SHIPPING COSTS.
Shipping costs are not included in the prices offered on the SITE. These costs will vary depending on the CUSTOMER’s place of residence and the offers and promotions that may exist at any time. The CUSTOMER will be informed on the SITE itself of the amount of these costs in each case.
6.- DELIVERY TIMES AND SHIPPING METHOD.
6.1.- The products offered through the SITE will be available as long as CIRO SPORT has them in stock. The CUSTOMER will be informed of this circumstance in all cases. The delivery time of the product will be between 3 and 10 days depending on the shipping address.
If a product purchased by the CUSTOMER is eventually not available, they will be informed of this circumstance and a new delivery time will be offered. If it is not possible to deliver the purchased product, the CUSTOMER will be offered the possibility of canceling the purchase if they wish.
6.2.- The CUSTOMER must indicate the shipping address in the order. The shipment will be made by home delivery through a courier service of the companies SEUR and/or DHL. If the CUSTOMER detects at the time of delivery that a product is damaged or not included in the shipment, they must indicate it in writing on the delivery note and send an email to the address atencionalcliente@inverseteams.com within a maximum of 48 hours as CIRO SPORT must inform the transport company and claim damages in case they have been caused by it. If the CUSTOMER does not report the possible incidents they detect, CIRO SPORT is not responsible for the damages caused.
7.- WITHDRAWAL, MODIFICATION AND RETURN.
7.1. Right of withdrawal and order modification
The CLIENT shall have the right to withdraw from this contract or request a modification of the order within 24 hours of the date and time the purchase order was placed, without the need to justify their decision.
Once this period has elapsed, it will not be possible to withdraw from the contract or request modifications to the order placed, except in the cases expressly provided for in these conditions.
7.2. Exercise of the right of withdrawal or modification
To exercise the right of withdrawal or request an order modification, the CLIENT must notify the company in writing via email at the following address:
atencionalcliente@inverseteams.com
For the right to be considered exercised within the established timeframe, it is sufficient that the communication expressing the decision to withdraw or modify the order be sent before the corresponding deadline expires.
7.3. Return of products
Once the period established in Clause 7.1 has elapsed, the CLIENT may not request the return of the products associated with the order.
7.4. Incorrect, defective, or damaged product
In the event that the product delivered to the CLIENT does not correspond to the one ordered, it shall be replaced with the correct product at no cost to the CLIENT.
Likewise, if the delivered product is defective, damaged, or in poor condition, it shall be replaced in accordance with applicable regulations. If the product shows visible damage upon delivery, the CUSTOMER must note this circumstance on the delivery note and report the issue in writing within a maximum of 48 hours to the following email address:
atencionalcliente@inverseteams.com
This communication must include the contract or order reference number and the order value, and must attach a copy of the invoice as well as—where applicable—photographs or other documentation substantiating the issue.
Failure to report the issue within the specified timeframe may hinder the processing of the claim, without prejudice to the rights the CUSTOMER may have under applicable regulations.
8.- REFUND OF MONEY.
8.1. Refund in the event of withdrawal
In the event of a valid exercise of the right of withdrawal by the CUSTOMER, all payments received will be refunded without undue delay and, in any case, within the maximum period established by applicable regulations.
The refund will be made using the same payment method used by the CUSTOMER for the initial transaction, unless the CUSTOMER has expressly indicated otherwise.
Under no circumstances will the CUSTOMER incur any costs as a result of the refund, without prejudice to any exceptions that may be provided for by law.
9.- SIZE CHANGE.
The CUSTOMER may request a size exchange within 24 hours of the date and time the purchase order was placed.
Once this period has elapsed, size exchanges may not be requested, unless the exchange arises from an error in order preparation or the delivery of a size other than the one requested.
10.- INTELLECTUAL PROPERTY.
10.1.- The intellectual and industrial property rights of the products offered through this SITE belong to CIRO SPORT or to third parties who have authorized their use to CIRO SPORT. The CUSTOMER, by virtue of the purchase, does not acquire any of these rights and is prohibited from reproducing, transforming, publicly communicating, or disseminating the designs and/or logos and/or brands, under the terms required by current regulations.
The acquisition of any product subject to intellectual property owned by CIRO SPORT or for which CIRO SPORT has a license will be carried out for the CUSTOMER’s exclusively personal use, without being able, in any case, to communicate it or assign its use to third parties. This license is, therefore, non-transferable.
10.2.- Any use by the CUSTOMER of signs, designs, or similar, subject to intellectual and industrial property rights, unless the express and unequivocal consent of its legitimate owner concurs, is an infringement of legality and may be reported and prosecuted by all legal means.
11.- CONTRACT ASSIGNMENTS.
11.1.- The CUSTOMER may not assign their contractual position and the rights and obligations arising from the acquisition of products through this SITE to a third party without the express consent of CIRO SPORT.
11.2.- CIRO SPORT may assign its legal position in this contract to any other company in its business Group that may market the product or provide the service in the future, communicating this to the CUSTOMER.
12.- TERMINATION.
Causes for termination of the contract, in addition to those expressly provided for in the legal system, will be the following:
- Mutual agreement between the parties.
- Extinction of legal personality or judicial declaration of bankruptcy of any of the parties.
- Failure to pay the agreed price, including taxes, or shipping costs.
- The CUSTOMER’s breach of the Conditions established in this document or in the Legal Notice of the SITE.
13.- COMMUNICATIONS BETWEEN THE PARTIES.
13.1.- Notifications that CIRO SPORT must make to the CUSTOMER on matters related to the execution or fulfillment of this contract will be made to the email address that the CUSTOMER has provided in the purchase form, or to any contact address that has been provided by the CUSTOMER subsequently.
13.2- For their part, the CUSTOMER, for any matter related to the purchase of products through this SITE, including, where appropriate, the submission of complaints, must contact the CIRO SPORT CUSTOMER Service, at the email address atencionalcliente@inverseteams.com or at the CUSTOMER Service telephone numbers: 00 34 935 795 021 (from abroad) and 935 795 021 (from Spain).
14.- INTEGRITY OF THE CONTRACT.
The total or partial, current or supervening, nullity of any of the clauses of these Terms and Conditions of Contract will not entail that of the rest of the clauses, which will remain fully valid if they do not suffer from said defect. In such cases, the parties agree to substitute the void clause with an equivalent one that has the same economic effects between them.
15. APPLICABLE LAW AND JURISDICTION.
The acquisition of products made through this SITE is subject, depending on the purchaser –Company or Consumer– and the place of perfection of the contract, to Catalan, Spanish, and European legislation.
If any controversy arises regarding the interpretation or application of these contractual conditions, the Courts and Tribunals established by applicable Spanish law will hear the matter. In the case of final consumers, the place of fulfillment of the obligation or the domicile where the purchase was made will be considered.
16. PRIVACY POLICY.
The user accepts that all their personal data will be fully transferred to Aplazame from the moment the user has initiated the contracting of the deferred payment service offered by the latter at the time of choosing the payment method. This acceptance extends to third parties who have to access the files for the successful completion of the contract.